More revenue and less admin for your brokerage
Let’s face it, business is challenging and it’s getting more complicated because of:
Increased competition
Increased compliance burden
Cost and volume of admin has increased
System costs add additional expenses
Few agencies with the correct Insurers – less competitive
Qualified staff are hard to find
Which all leads to less time in front of clients
No access to expertise and specialists when you need them
IBA is an independent intermediary offering services to significantly help brokers take the complexity out of the short-term administration process.
Most importantly, we can increase your existing revenue and add additional revenue streams not ordinarily available to your business.
IBA has over 20 years of experience in short-term administration and has agencies will over 30 leading insurers in South Africa. We also have products that you can white label and market.
By partnering with IBA, you can improve your overall customer experience, reduce your costs and allow you to focus on servicing and growing your client base.
Why consider partnering with IBA?
Dedicated account manager to ensure the highest level of service
Get the best quotes from leading insurers to show your clients
We do all the administration which frees up your time
We settle claims on our binders – happier clients
You have access to the system to view all policy and claims info
Access to specialists, Marine, Engineering, Corporate, litigation – grow your clients with knowledgeable service
We never interact with your client
We aim to develop long-term partnerships, creating a win-win synergy with customised solutions and providing your business with the services that you need the most.
Contact us, and let’s explore how we can help grow your brokerage
Our Services
IBA was established to help short-term insurance brokers service their policyholders while growing their businesses. With over 20 years of experience, we are here to help you grow your business and revenue.
We enjoy leading relationships with industry-leading insurers and will facilitate an introduction and business relationship between our brokers and insurer-partners
A single point of call for any queries on your clients. We are passionate about excellent service – it’s ingrained in everything we do. We treat each of our independent brokers as valued partners and make ourselves available to assist with your business’s needs.
We see ourselves as partners to our brokers, who are equally invested in their growth and prosperity. As such, the majority of our services attract zero cost to the broker
Single, timeous commission payment. This allows our broker-partners to effectively manage their cash flows knowing that they have received all that is due, and commission statements which we send out monthly
We have developed specific FAIS-related documents that help alleviate and comply with the Act’s regulations, a Record of Advice, a FAIS Passport per representative or KI, and Product and Supplier Disclosures for each of our product suppliers. They are all available to use as and when you need them. Many of these processes are automated.
We take care of all your compliance matters, and we have an internal compliance officer focused on your clients. We take care of the regulation and compliance framework and reporting.
We can also produce financials /management accounts
Monthly dashboards provided providing you with key strategic Information, loss ratios, renewals, premiums received, budget vs actual, ratios and many more.
Contact us
Cape Town
1st Floor,
Soho on Strand,
128 Strand Street,
Cape Town,
8001
P.O. Box 449,
Cape Town,
8000
Tel: +27 (0)21 443 4400
ShareCall: 0861 888 727
Email: info@iba-sa.co.za
JOHANNESBURG
18 Nicol Road Office Park,
Nicol Road,
Bedfordview,
2007
P.O. Box 75623,
Gardenview,
2047
Tel: +27 (0)86 000 1122
ShareCall: 0861 888 727
Email: info@iba-sa.co.za
Port Elizabeth
Harbour View,
19 Oakworth Road,
Humerail,
Port Elizabeth,
6001
Postnet Suite No. 178,
Private Bag X1313,
Humewood, 6013
Tel: +27 (0)41 585 9933
ShareCall: 0861 888 727
Email: info@iba-sa.co.za